Refund Policy

EasyFit Global Wellness (“we”, “us”, or “our”) offers access to a wellness application available at https://easyfit.club (the “Product”).

1. Refund Eligibility & Access Issues

You are eligible for a refund only if you completed a valid payment but did not receive access to the Product as a result (an “Access Issue”).

If you encounter an Access Issue, contact our support team at support@easyfit.club. We will take reasonable steps to resolve the issue within 14 (fourteen) business days. If unresolved in that timeframe, a full refund will be issued.

2. Non-Refundable Cases

Refunds are not granted in cases where:

• You were unable to use the Product due to reasons beyond our control (e.g. personal device or connection problems).
• You chose not to access the provided movement routines or meal plans.
• You did not start or complete any course included in your membership.
• You decided to cancel your ongoing membership after the renewal took place.

3. Voluntary Cancellations

If you choose to cancel your recurring membership, payments already made remain non-refundable. Your cancellation ensures no subsequent billing cycles occur.

4. Service Discontinuation

If we permanently discontinue the Product for reasons not involving user fault, a proportional refund for the remaining unused days will be issued.